AI-POWERED SUPPORT CHATBOT
Slash Your Customer Support Tickets By Half
- Ease the pressure on your team and reduce costs with our AI-powered Support Chatbot that handles customer queries 24/7
14 days, No credit card required
700+
Happy Customers
4.8/5
Sourceforge Ratings
Trusted By 700+ Businesses
Excellent support. We've installed this app in our huge shop with more than 10.000 products and looks fine. It needs to make some adjustments due we have also a multicurrency site but support team is pretty professional and take care of their customers trying to fix everything they needs......
The Lord Of The Magic, Mexico
I am very happy with this app, after testing a lot of search bar (but a lot more expensive) and with custom optimization of Expertec Team we finalized a great solution for our store. I would suggest anyone that looks for a good search tool!
THE ITALIAN CONNECTION, Italy
I installed this app onto my store, there were a couple of things that I wanted to change - the support people were proactive in getting everything exactly right. I'm really happy with the performance of the app now - works really well.
SuperHealth, Australia
Excellent App. Solved my search page issue. Very good customer support. They customized the app as per my requirement. I recommend it.
Jagstore, India
Very quick facet responses with high accuracy results! Larger catalog stores will definitely appreciate what Expertrec has to offer. Their team goes the extra step for client success. Highly recommend!
Euroxmods, United States
This is an outstanding search engine and the best I have seen for an online presence in Shopify. Works extremely well for all devices and is very clever in the way it interacts with the Shopify experience. I would highly recommend it for storefronts of any size. With over 4000 products it is critical that we have a search engine that is quick, agile and responsive. A must have.
Electroflash, New Zealand
“Search has always been a challenge for PartsWarehouse given the unusual use case of users searching, deducing the most relevant results for any given search is not an out-of-the-box capability of any Search vendor. Our experience with ExpertRec team has been outstanding. They developed a genuine understanding of our unique need, were responsive throughout the integration process, and have delivered a customized solution.”
Scott C
“We were looking for a better solution than the default Magento search and found Expertrec. Integration was very low level, almost no technical skills needed. Customer support helped fixing some issues we discovered at testing. Due to this we had to fix the issues which takes us a couple of weeks. Our Expertrec trial expired but thanks to great customer support we were able to extend the trial by one more week. We found out that everything works fine now and activated the yoda plan.”
Jurjen de Vries
Jeff M
I installed this app onto my store, there were a couple of things that I wanted to change - the support people were proactive in getting everything exactly right. I'm really happy with the performance of the app now - works really well.
Mandy T
Helping Customers at Every Step
Our AI Support Chatbot in Action!
Personalized Site Navigation
- The AI assistant acts as a virtual guide, providing real-time support, tailored content suggestions, and dynamic responses to user queries, ensuring a smooth and intuitive browsing experience.
Proactive User Engagement
- It actively engages visitors with personalized recommendations, exclusive offers, and relevant updates, keeping users interested and boosting interactions and conversions on the site.
Instant Query Resolution 24/7
- Users receive immediate responses to their questions at any time. From general site navigation to detailed inquiries about services, the assistant ensures users always find the information they need without delays.
AI-Powered Features to Transform Your Site Experience!
Human-Like Chatbot
- Provides a natural, engaging, and interactive experience, mimicking real human conversations.
- Reduces user frustration by quickly understanding and resolving queries with advanced language capabilities.
Support Service Assistant
- Streamlines issue resolution by addressing customer concerns instantly.
- Reduces wait times and ensures 24/7 availability for technical support or service requests.
Customer Service Chatbot
- Enhances responsiveness with real-time answers to FAQs and product inquiries.
- Increases customer satisfaction by personalizing responses based on user preferences and history.
Knowledge based Assistant
- Simplifies access to relevant information from FAQs, documentation, or guides.
- Speeds up decision-making by providing accurate and contextual answers directly on-site.
Page Summarizer
- Tailors interactions to meet specific business and user needs, ensuring relevance.
- Boosts engagement by aligning assistant behavior and tone with the brand identity.
Custom-Built Assistant
- Helps users save time by delivering concise summaries of lengthy content or pages.
- Improves content accessibility by breaking down complex topics into digestible insights.
Why choose our AI Support Chatbot?
Boost User Engagement
It proactively engages users by delivering relevant insights, customized solutions, and on-demand support.
Save Time & Cost
Automate repetitive queries and focus on strategic growth
Enhance Customer Experience
Provide instant, satisfying responses to customer needs
Boosting Conversion Rates: Up 30%, Trending to 45%
Integrations Made Easy!
Our AI-powered site support Chatbot seamlessly integrates with popular CMS platforms like WordPress, Drupal, Joomla, Wix, Squarespace, and custom-built systems.
Ready to Revolutionize Your Site?
Start your free trail today and see the difference ExpertRec can make!
Get Started With Our 14-Day Free Trial
Standard
Monthly plan
$99
Per Month.
- Up to 5000 Pages
- Unlimited messages/month
- Monthly sources refresh
- AI Training & Support Intelligence
- Analytics
- Custom branding
- Voice Support
- Ticket support
Expert
Monthly plan
$299
Per Month.
- Up to 10,000 Pages
- Unlimited messages/month
- Weekly sources refresh
- AI Training & Support Intelligence
- Page Summariser
- UI Customizations & Branding
- Advanced Analytics
- Voice Support
- Ticket & Live Chat Support
Enterprise
Monthly plan
Custom
- Unlimited Pages
- Unlimited messages/month
- Daily or Real Time sources refresh
- AI Training & Support Intelligence
- Page Summariser
- Knowledge Base Assistant
- Custom Built Assistant
- UI Customizations & Branding
- Advanced Analytics
- Voice Support
- Premium Support
Frequently Asked Questions (FAQ)
What is Generative AI, and how does it enhance the search experience?
Generative AI leverages machine learning to deliver human-like, interactive search results, providing precise and context-aware responses tailored to each user’s specific needs.
How does ExpertRec’s Chatbot differ from traditional search solutions?
ExpertRec’s Chatbot is a personalized model trained on your business’s data, ensuring context-awareness, understanding user intent, and providing real-time personalized responses for a natural conversational search experience.
Does the chatbot have multilingual support?
Yes, ExpertRec’s chatbot supports multiple languages, enabling seamless communication across diverse customer bases.
How scalable is the solution as my business grows?
ExpertRec’s AI tools are designed to handle increased data and customer interactions without compromising performance, ensuring they meet your evolving business needs.
Can I customize the chatbot’s tone and language to align with my brand?
Yes, you can adjust the chatbot’s tone, language, and style to ensure consistency with your brand voice, enhancing brand identity and customer trust.
Does the chatbot require coding knowledge for setup
No, the chatbot is designed for easy integration with minimal technical expertise, supported by detailed documentation and support from ExpertRec.
How does the Page Summarizer determine which information to include in summaries?
The Page Summarizer uses advanced algorithms to identify key content, distilling long pages into concise, meaningful summaries that prioritize relevance, clarity, and actionable insights.
Can the AI Analyzer adapt to changing user behavior over time?
Yes, the AI Analyzer employs machine learning to continually refine its results based on user interactions and feedback, ensuring ongoing relevance and accuracy.
How easy is it to integrate these tools into my website?
ExpertRec’s tools are designed for quick integration, often requiring minimal technical expertise, with support available to ensure a smooth setup process.
How does ExpertRec ensure the security and privacy of customer data?
ExpertRec employs advanced encryption, secure data storage, and strict access controls to safeguard customer data, ensuring full compliance with data privacy regulations.