At ExpertRec, one of our main priorities is the privacy of our visitors. When you visit our website or enable our search on your own platform, site, or app, you’re sharing certain information with us. This Privacy Policy document contains types of information that are collected and recorded by ExpertRec, how and why we use it. This Privacy Policy is applicable to ExpertRec’s (“ExpertRec” or “we”) database of customers and website visitors as well as ExpertRec’s marketing database.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
Limited Use Disclosure
ExpertRec specializes in providing plug-and-play search solutions tailored for e-commerce and content websites, designed to enhance user experience and boost conversion rates. Integration with Google Analytics 4 (GA4) is integral for accessing vital metrics such as views, clicks, add-to-cart actions, and purchases. These insights are crucial for ExpertRec to refine search results and optimize the user journey effectively.
Limited scopes, as defined by Google, inadequately capture the essential data required to personalize searches, enhance conversions, and tailor our solution to meet our customers’ needs effectively. Our commitment to data privacy ensures responsible handling of user information, aligning seamlessly with Google’s policies.
It’s important to note that ExpertRec values your privacy and is dedicated to complying with the Google API Services User Data Policy, including its Limited Use requirements. Any use or transfer of information received from Google APIs to other applications strictly adheres to these policies. We want to emphasize that this information is used solely within our platform and is not shared with any third-party tools or services.
For more detailed information on Google’s policies, we encourage you to review the Google API Services User Data Policy.
Log Files
ExpertRec follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, ExpertRec uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Your information – User
Personal information is only collected when you knowingly provide it to us. While creating a user account for ExpertRec, you provide personal information, such as your name, username, password, and email address. ExpertRec keeps track of some of the actions you take on ExpertRec, such as your account settings and your indexed data. ExpertRec uses this information to personalize and improve the services of ExpertRec. ExpertRec will never give or sell this personal information to any third party without your consent.
ExpertRec might use your email address to send you news and updates about ExpertRec. If you don’t want to receive any news emails from ExpertRec, you can choose not to opt-in when you register or unsubscribe at any time.
Protecting your personal information
ExpertRec keeps personal information in private files on secured servers. Access to those private files is limited to employees. ExpertRec takes all security measures that are possible and necessary to protect your personal information. Please be aware that no security measures are perfect. ExpertRec might disclose (some of) your personal information if it is believed to be reasonably necessary to comply with the law or legal request or to protect the safety of any person.
Sharing your information
ExpertRec does not give, rent, sell, or share any personal information with other people/parties without your consent.
Using ExpertRec’s search engine on your website -What user data is collected?
All communication between your website user and our server is encrypted and secured via SSL (Secure Sockets Layer). Your users’ data is kept safe and no personal information about your users is collected/stored on our servers.
ExpertRec securely stores the data on Amazon’s AWS and Digitalocean servers. They are certified for complying with the relevant ISO and SOC data security standards. All details regarding the certification can be found on the cloud service providers’ website.
Third-Party Privacy Policies
ExpertRec’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?
Other
The website may contain links to other websites. ExpertRec is not responsible for the content contained in these websites, nor for the privacy practices of such websites. ExpertRec is also not responsible for websites that are using ExpertRec services. Inform yourself on their way of respecting your privacy and read their privacy statement.
You, as a User, may review, edit and delete your personal information at any time at your account page on the website. ExpertRec does not keep your information in archived records after your account has been deleted.
ExpertRec may revise or update this privacy statement from time to time. If ExpertRec makes a change in the way ExpertRec treats your personal information, you will receive a notification about the changes. By continuing to access the services of ExpertRec, you agree to be bound by the revised privacy statement.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
ExpertRec does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.